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Since 1999

1500+ employees

More than 300 customers in US, UK, Australia, Canada..

HIPAA compliant

ISO QMS certified from 2002

Awards EPC, Ministry of Commerce, India – Winner awards received for Best exporter: 2004-2005, 2005-06 and 2009-10 Best export excellence for highest employment: 2015 -2016



We shall aim to develop the organization to achieve and sustain market reputation for quality and market leadership.


RND provides back office staffing solutions to DME providers. We have more than 35 satisfied customers across the United States. If you are a DME provider with staffing needs, we can provide you with dedicated staff who will work like your in-house employees on tasks given by you and match their productivity.

We have more than 21 years of experience in serving US Healthcare industry. We are certified for HIPAA compliance, we have implemented BVQI Standards for Quality Management Systems and we are certified for ISMS 27001 from British Standard Institute for PHI and Information Security. We have a wealth of experience in creating and promoting diverse businesses for over 90 years with a strong financial capability to invest and expand.


Establishment in India. Started Training with CMTs from US
Started Production. Participation in AHIMA show in Chicago.
Becomes the world's first ISO certified company for medical transcription, accredited by ANSI/RAB. Release of Software - eTrans, Cooltrans, RND pulse player and HRMS Service extended to doctors groups in NY, NJ and Australia.

Business Transcription

MoU signed for development of EMR software New Business - Business Transcription Data Research and Processing.
Complete automation of workflow including billing.
New business: Insurance and Legal transcription.
New Diversification: RND Bio Biological Research and Testing Services. Award for outstanding export performance 2004-05 by Export Promotion Council for EOUs and SEZ.
UK –SMB Back Office Operations
DME Staffing Solution Service
e-commerce back office services like photo shoot, image editing and Cataloging
Finance and Accounting Services
Asset Management Services


RCM Services for DME

  • Serving 35 customers in US

  • 8 Years of RCM Staffing

  • Handling end-to-end RCM with 52 different processes

  • Experienced in all major billing platforms

Business Transcription

  • 1100 Financial Earnings reports/quarter

  • 17 years of operations

  • Premium vendor for Factset inc.

Medical Transcription

  • Serving 30 Health Care Facilities in US and Australia

  • Delivering 1.2 M lines/mo

  • Premium vendor for Nuance inc.

  • 21 years of MT operations.

Business Data Research

  • 40,000 Articles/mo

  • Serving Fortune 100 company

  • 17 years of operations

Software Development Services

  • 200 Installations in US, UK, Australia

  • 10 Live Workflow Platforms

  • Mobile/Web/Cloud Integrated applications

Inventory Transcription

  • Serving 150 Property Letting Companies in UK

  • 8 years of operations

  • 4000 Property reports/mo


Our team of stars!

Mr. G. R. Karthikeyan

Chairman of RND

Mr. G. R. Karthikeyan, Chairman of RND, is a seasoned businessman whose family has been in business and charity for more than 90 years. He is also the Chairman of Leap Green Energy, a wind energy company in which J P Morgan has invested more than $150 M. Karthikeya Spinning Mills, owned and managed by Mr. Karthikeyan, is one of the leading Textile mills in India.

Mrs. Deepika Srihari

Managing Director

Mrs. Deepika Srihari, Managing Director, is a Management Graduate from a Management School in UK. She is the founder of RND. She understood and identified the need for services in the Healthcare Sector in the year 1998, and RND began rendering services from 1999.

Mr. Srihari Balakrishnan

Co-founder of RND

Mr. Srihari Balakrishnan, Co - founder of RND, is a postgraduate in Chemical Engineering from the University of Cornell. He is the founder of K G Denim and KG Fabriks , the second largest denim manufacturer in India. He also manages more than 7 Textile Mills including spinning and weaving units employing about 4000 people.

Dr.Rajesh Raghupathi


A doctorate in microbiology, he was drawn into the company to set - up and build medical transcription business. From being the first employee, he used his entrepreneurial skills, knowledge, and energy to grow the business into the current 1500 people strong company serving customers in The US, UK, Australia, Canada, and India.


We have an incredibly stable management team. The average experience of the management team is 93% the age of RND.

GM – Delivery and Operations

Mrs. Priya TM has an masters in business administration with 20+ years of experience joining as a HR executive and moving on to become the operations and delivery head. She is responsible for integrating, synergizing the various functional activities for delivering the Organizational goals. She is also in charge of cost budgeting and macro management.

Business Head – RCM Services

Mr. Pradeep Kumar is an masters in business administration with more than 17 years of experience at RND is heading the DME vertical and is responsible for production planning, process modelling, customer liaising, quality delivery and team building.

Team Lead – Products and Processes & Head - Automation & Data

Mr. Vijaibabu has a masters in business administration, certified lead auditor in ISMS ,QMS and GDPR. He is responsible for formulating and upgrading the systems and processes to meet and improve the organizational deliveries. He is also designated as Chief Information Security Officer and responsible for data security and integrity.

Team Lead – People Resources

Mr. Nandagopal is a MSW(Master of Social Work), been with RND for more than 20 years and heads the HR and administration. He ensures smooth management of infrastructure, statutory and legal compliance and Knowledge sharing across services.

Head Network & Security

Mr. Ashokkumar is a computer science graduate, certified ISMS and GDPR lead auditor, has been with RND for 14 years and is responsible for network infrastructure management and security, risk mitigation and business continuity.


Rndsoft has won the Best EOU (MSME) Awards for 2005, 2006, 2010, 2015, 2016 from the Government of India, Ministry of Commerce and Industry Presented by Minister of Commerce and Industry GOI.

Since 1999
100% in-house